mailbox.press is an independent publication focused on one thing most people rely on but rarely understand: delivery.
As online shopping becomes part of everyday life, parcels move through increasingly complex systems — couriers, depots, contractors, software, policies, and physical infrastructure. When deliveries fail, the reasons are often invisible to the people affected.
This site exists to make those systems visible.
What we do
We explain how modern delivery works in the real world — not how it’s advertised.
Our articles explore:
- How parcels move from the warehouse to the doorstep
- Why are deliveries missed, delayed, or marked “attempted”
- Where responsibility actually sits when something goes wrong
- How parcel theft happens and why it’s increasing
- What consumers can realistically do to reduce risk
We focus on clarity, not speculation.
If something is uncertain, we state it as such.
If something is preventable, we explain how.
Why this matters
Delivery issues are often framed as isolated incidents.
In reality, they’re systemic.
Small design decisions — mailbox placement, access points, hand-off rules, contractor incentives — have large consequences. Yet most people are never told how these systems operate or how their own environment affects delivery outcomes.
Better understanding leads to better decisions.
That’s the gap mailbox.press aims to close.
Our principles
- Independent – No courier, retailer, or logistics affiliation
- Plain-language – No jargon, no technical gatekeeping
- Evidence-informed – Data where available, experience where necessary
- Practical – Information you can actually use
We don’t exist to sell products or push trends.
We exist to explain reality.
Who this is for
- Homeowners and renters
- Apartment and strata residents
- Online shoppers
- Small businesses receiving or sending goods
- Anyone dealing with repeated delivery issues
If you’ve ever asked, “How does this keep happening?”, this site is for you.
What mailbox.press is not
- It is not a courier comparison site
- It is not a product catalogue
- It is not sponsored content disguised as advice
Trust depends on independence. We take that seriously.
Looking ahead
As delivery volumes increase and urban environments change, the way parcels are handled will continue to evolve. Understanding these changes early allows consumers, communities, and businesses to adapt rather than react.
mailbox.press will continue documenting, explaining, and questioning how delivery systems affect everyday life.
Mailbox.Press 